Common questions about booking through Localrent and working with local rental companies in warm-weather destinations.
Localrent is a booking system where local rental companies in popular warm destinations list their vehicles. You search and compare offers through the Localrent widget, then book directly with a chosen company. The marketplace processes your reservation and generates a voucher, but your rental agreement is with the local company named in that voucher. This setup gives you access to dozens of suppliers in places like UAE, Thailand, Cyprus, and Bali through one search interface.
When you book through Localrent, you pay a booking advance online to confirm your reservation. The remaining balance is paid to the rental company at pick-up as stated in the voucher. The voucher shows exactly what you have already paid and what you owe on arrival. Each offer has its own payment structure, so check the breakdown before confirming your booking.
Cancellation and modification rules depend on the specific offer and the rental company you booked with. Your voucher includes the applicable terms. Some companies allow free cancellation up to a certain number of days before pick-up, while others have stricter policies. If you need to change dates or cancel, contact the rental company directly using the details in your voucher, or reach us at our contact page for assistance.
Age and experience requirements vary by destination and rental company. Most suppliers in Dubai and Phuket require drivers to be at least 21 years old with one or two years of driving experience. Some premium vehicles or specific companies set higher minimums, such as 25 years. The search results on Localrent show these requirements for each offer, and your voucher will list them clearly. Young driver surcharges may apply depending on the company.
An International Driving Permit is required in many destinations where Localrent operates. Countries like Thailand, Georgia, Morocco, and Vietnam officially require an IDP alongside your home license. UAE rules depend on your nationality - some passports allow rental with just a home license, others need an IDP or a formal translation. Check the voucher and destination regulations before you travel. Most rental companies will refuse to release the vehicle without the correct documents.
Some rental companies listed on Localrent offer no-deposit or low-deposit options, meaning you pay little or nothing as a security hold at pick-up. These offers typically include comprehensive insurance coverage. Other suppliers require a standard deposit, which is blocked on your credit card and released after you return the vehicle undamaged. The exact conditions and coverage details are stated in your voucher. For more background, see our no-deposit guide.
Many local companies on Localrent offer delivery to hotels and airports, especially in destinations like Tenerife, Mauritius, and Bali. When you search, you can enter your hotel address or choose an airport location. The search results will show which suppliers provide delivery to your chosen spot. Some charge a small fee for this service; others include it in the rental rate. Confirm the delivery details in your voucher and contact the company directly if you need to adjust the meeting point.
Your voucher includes the rental company name and contact details, pick-up and drop-off location, dates and times, vehicle class, driver requirements, payment breakdown showing what you paid online and what remains due at pick-up, insurance coverage, mileage allowance, deposit amount, fuel policy, and cancellation terms. Print or save the voucher on your phone and present it at the rental desk. The company uses this document to prepare your rental agreement.
Localrent lists established local suppliers who meet marketplace standards. You can read customer feedback on our reviews page to see experiences from other travelers. Each company has its own reputation, so it helps to compare reviews and ratings before booking. If you encounter any issues during your rental, contact the supplier first using the voucher details, then reach out to us if the problem is not resolved.
Visit our contact page to send a message or call us at +38 11 230 966 8. Our team is available Monday to Sunday, 6:00-23:00 Eastern European Time. You can also browse destination-specific tips on pages like Antalya, Mahe, or Amman. For general booking guidance, see our about page.